Privacy policy

Effective Date: March 1, 2026

1. Introduction
The Choose Again Society (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

https://www.choose-again.com

If you have questions, please contact us at:

The Choose Again Society
1006 English Bluff Road
Delta, British Columbia V4M 2N6
Canada
Phone: (888) 832-5959
Email: [email protected]

By using our website, you consent to the practices described in this Privacy Policy.

2. Who We Serve
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

We provide services to individuals located in Canada, the United States, the European Union, and other international jurisdictions.

3. Information We Collect
We may collect the following types of information:

A. Personal Information You Provide
When you:

Submit a contact form
Register for a retreat
Subscribe to communications
Communicate with us via email
We may collect:

Name
Email address
Phone number
Mailing address
Retreat registration details
Any information you voluntarily provide
 
B. Payment Information
Payments are processed on secure third-party platforms including:

Stripe
PayPal
We do not collect or store full credit card information on our website. Payment information is handled directly by those third-party providers in accordance with their privacy policies.

C. Automatically Collected Information
When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website
This information is collected using analytics and tracking technologies described below.

4. Analytics and Tracking Technologies
We use the following tools:

Google Analytics (GA4)
Google Ads (conversion tracking only)
Google Tag Manager
These tools help us:

Understand website usage
Measure conversion performance
Improve marketing effectiveness
We do not use behavioral retargeting advertising.

Google may use cookies or similar technologies to collect information about your interaction with our website. You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites

You may disable cookies through your browser settings.

5. Email Communications & CRM
We use Keap as our:

Customer relationship management (CRM) platform
Email communication provider
If you submit a form, your information may be stored securely within Keap to:

Respond to inquiries
Send relevant retreat information
Provide updates or communications you have requested
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

6. How We Use Your Information
We use your information to:

Respond to inquiries
Process retreat registrations
Provide customer support
Send requested communications
Improve our website and services
Monitor marketing performance
Comply with legal obligations
 
7. Legal Bases for Processing (GDPR – EU Visitors)
If you are located in the European Union, we process your personal data under the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests (such as improving services and measuring performance)
 
8. International Data Transfers
Because we operate in Canada and use third-party service providers that may process data in the United States or other countries, your information may be transferred and stored outside your country of residence.

We take reasonable steps to ensure appropriate safeguards are in place.

9. Your Privacy Rights
Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent.
Object to certain processing activities
Request data portability
To exercise your rights, contact: [email protected]

California Residents (CCPA Notice)
We do not sell personal information. California residents may request disclosure or deletion of personal information by contacting us.

10. Data Retention
We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and accounting obligations
Resolve disputes
 
11. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission can be guaranteed to be 100% secure.

12. Third-Party Links
Our website may contain links to third-party websites, including payment providers. We are not responsible for the privacy practices of those external sites.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

14. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:

The Choose Again Society
1006 English Bluff Road
Delta, British Columbia V4M 2N6
Canada
Phone: (888) 832-5959
Email: [email protected]